Our Virtual Assistant offers an entire solution for customers' questions, requests, and concerns. It enables your CX team to provide an on-time accurate solution faster and more efficiently in every interaction.
While synthesizing all the available data on a customers current issue & past interactions, effectiveness is amplified.
“A McKinsey study finds that 40% of work spent on sales activities can be automated.”
Recognize and qualify the most relevant leads, then nurture their interest in real-time through our AI-powered Virtual Assistant. Also, it allows you to reach the right lead at the right time before they grow cold.
Quickly conclude the user's search to promote your product at the right time. Our smart sentiment analyzing system helps in cross-sell & upsell by recognizing the past buying behavior of customers and pitches precisely at the peak-interest point for best up-selling results before they grow cold.
According to research conducted by Bain & Company, it was found that increasing retention by just 5% can increase profits by 25-95% . Use our AI-driven engagement platform to take the advantage of personalized incentives, promotions, and discounts. Retain your customers with loyalty programs to drive in deals and repeated purchases.
It is projected that by 2023, AI will be responsible for automating customer interactions to nearly 40%. Enable a seamless end-to-end transition for customers from product discovery, and purchasing, to post-purchase support. To provide a compelling customer experience and increase ROI at every stage of the customer lifecycle, implement AI-powered Virtual Assistant for customer acquisition.