Compliance
Accuracy
Conversations handled
Increase in CSAT
Generative AI LLMs lie at the core of our Voice AI solution, enabling it to understand and produce human-like speech. By utilizing advanced ML algorithms, it can generate natural speech in the form of prompts.
The global market for Generative AI is expected to reach $188.62 Bn. by 2032, growing at a CAGR of 36.10%.
Ensures natural & engaging interactions with your customers.
Create required actions with human-like precision 24*7*365.
Addressing various customer queries with context management.
Our Voice AI solution is designed to meet the highest compliance standards, ensuring the protection of sensitive data and adherence to industry-specific rules. Our team of experts ensures that the solution is up-to-date to align with evolving compliance needs.
Following the data compliance norms, we are up to date with the security measures to be followed.
Quickly integrate our Voice AI solution into your technology stack with utmost safety.
Tackle security risks related to conversational AI by implementing protocols such as end-to-end encryption.
Genie Voice Assistants are easy to integrate into your existing systems. Also, we support multiple programming languages and offer flexible deployment options, including cloud-based or on-premises setups, tailored to meet your specific requirements.
Seamlessly incorporate Voice AI capabilities into your platform, with our comprehensive APIs.
Quick Value to Customers in terms of Support- Pro-active Notifications and Detailed Insights.
Comes with an ease of deploying Genie Voice Assistants, with a 48-hours POC.
Advanced Speech
Recognition:
Our solution utilizes speech recognition to accurately transcribe spoken words, enabling real-time interactions & analysis.
Natural Language
Understanding:
Leveraging advanced NLU algorithms, it comprehends user queries, and intents, delivering accurate and prompt responses.
Multi-Language
Support:
We offer broad language support, to help you cater to a global audience, breaking language barriers & expanding reach.
Personalization
and Customization:
Tailor-made solution to align with your brand voice and preferences, creating a unique & personalized user experience.
Real-time Analytics
and Insights:
Our dashboard provides useful insights into user interactions, sentiments, & other indicators, enabling quick decision-making.
Secure and
Scalable:
With seamless scalability to fit your company's demands, we ensure high security, data privacy and safety at every level.
Voice AI offers several benefits, including
Voice AI systems typically involve two main components: Automatic Speech Recognition (ASR) and Natural Language Understanding (NLU). ASR converts spoken words into written text, while NLU analyzes the text to comprehend the user's intent and extract relevant information. These components work together to enable voice-based interactions and provide appropriate responses or actions.
The ideal answer is Yes. Genie Voice Assistants are built to work on multiple channels, solving multiple queries concurrently. It has been made possible in the modern era through our versatile automation platform, to cover all the touchpoints to create a seamless customer journey.