E-Commerce Genie
(Genie-Commerce)
GenieTalk provides a platform for seamless integration of all online shopping facilities and creates a streamlined and personalised experience for your customers.
GenieTalk provides a platform for seamless integration of all online shopping facilities and creates a streamlined and personalised experience for your customers.
They help brands with responding to
customer inquiries: as written as
voice ones. Also, they are used
providing product recommendations
through NLP.
AI automates warehouse operations
and delivery process.
Artificial intelligence is capable of
analyzing customer behaviour on
websites. It uses algorithms to
predict what products may be liked
by customers and provide
recommendations.
1 out of 5 consumers is willing to
purchase goods from a chatbot.
By 2023, over 
of all chatbots accessed will be retail-based.
Furthermore, chatbot e-commerce transactions
will reach $112 billion
annually. – Juniper
And these consumers are open
to spend up to £314.74.
of consumers use chatbots
to look for offers and deals.
Google invested £400 million acquiring
DeepMind; Artificial intelligence company.
How global retail brands
benefit from implementing
virtual assistants.
increase in brand loyalty index
and customer engagements.
increase in website traffic
and online sales.
increase in store conversions.
of consumers want personalised
offers and deals from chatbots.
of consumers will not give a brand another chance after just one bad experience and
over 90% will look to other brands for a more satisfactory
experience”. –
Mary Meeker, Kleiner Perkins Internet Trends Report 2017.
