About Us

Helping enterprises scale with conversational solutions

GenieTalk.ai is an AI-First CPaaS provider empowering enterprises to deliver an effortless experience to their customers across several mediums, including chat, voice, call, and email.



We started with a mission to help enterprises be closer to their customers and interact naturally.


Team Members

Our team has the best AI minds obsessed with enabling businesses to accomplish great things.


Industry Verticals

We help brands across industries to scale and have meaningful conversations with each customer.


Funding Raised

We got attention for building tailored AI assistants through our SaaS-based conversational platform.

Our Story

There are over four billion people on the Internet. Only a few feel like they can communicate well with brands. The reason being, brands don't have the means to connect with their customers on an emotional level. We are changing that.

We at GenieTalk.ai believe conversational AI can enable businesses to make personal connections with their customers. Our multi-solution conversational platform - voice, chat, email, and phone - helps enterprises build better customer relationships through personalized, meaningful conversations.

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Our Mission & Values

To become the preferred conversational platform for enterprises.

Customer-first experience

We pursue innovation and invest in user research to meet clients' goals and have a positive impact on their customers. We believe our clients’ success is our success and lasting relationships are built on trust.

Privacy-first focus

We give utmost attention to how data is collected, shared, and used, ensuring each client's data is protected and accessible to them only.

Committed to excellence

We are always committed to do the right thing with pace, precision and passion, aiming at high ethical standards and maintaining client confidence.

Culture of growth

We embrace diversity and take feedback with respect, engaging and mentoring one another to bring quality and transparency to everything we do.


Our Amazing Team


With his strategic focus and technological expertise, Vivek leads the Product and Marketing teams at GenieTalk. He is also the Director of a digital Ayurvedic clinic Jain’s Cow Urine Therapy and A2 Ghee.


Passionate about people and processes, Ankit leads Operations & Alliances at GenieTalk. He is also a third-gen dynamic entrepreneur running a premium jewellery brand InterStar and a boutique hotel Sapphire Star.


Marketing growth professional with over 9 years of experience in all verticals of performance marketing, Ruchika leads the growth and marketing team at GenieTalk. She is also the founder of a digital marketing school Digital Scuola.


A data-driven software engineer, Kalpesh leads the SaaS team to help them build platforms that provide a smooth user experience along with superb performance.


A true tech genius, Swapnil leads the AI team helping them to build and train machine learning models day in and out.

Our Offices



SP365 Building 22/3, 3rd Floor - New Palasia, Janjeerwala Square, Indore, Madhya Pradesh, 452001



Flat No 703, C Wing, Rustomjee Seasons, Madhusudan Kalelkar Road, Kala Nagar, Bandra East, Mumbai, 400051



Flat No 703, C Wing, Rustomjee Seasons, Madhusudan Kalelkar Road, Kala Nagar, Bandra East, Mumbai, 400051


Deliver effortless, personalized customer service.

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